Our team is looking for a Branch Processor and Loan Officer Assistant who are passionate, goal oriented, and most importantly, like to have FUN!
We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed and support by being kind, humble and giving 100% every day - it’s WHAT we do and it’s WHO we are!
If this sounds like you or someone you know, apply today at the links below!
Branch Processor
The Branch Processor position prepares loan files for residential mortgage applications. Works with Loan Officer to determine product suitability; communicates changes to loan officer Communicates with branch and corporate employees in a timely, efficient, and courteous manner.
Essential Job Functions:
Compiles financial and other needed data to complete loan file
Orders supporting documentation, such as appraisals, verifications of employment, verifications of deposits, etc.
Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
Communicates with Loan Officer and borrower to obtain missing documentation
Reviews files for completeness prior to submission to Underwriting
Obtains documentation needed to clear conditions, if required
Submits approved files to Closing
Prioritizes workflow so loans close on time
Communicates with title company, appraiser, and other vendors as required
Provides excellent customer service to borrower, loan officer, vendors, and other interested parties
Prepares and sends approval and denial letters. Directs client to Loan Officer or other Licensed employee to clarify and or answer any questions
Records data on the status of loans, including number of new applications and loans approved, cancelled or denied
Non-Essential Job Functions
Participates in and leads proactive team efforts to achieve departmental and company goals
Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
Performs other duties as assigned
Loan Officer Assistant
The Loan Officer Assistant position supports one or more Loan Officers by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned loan officers and provides administrative support.
Essential Job Functions:
· Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
· Utilizes information gathered by the Mortgage Loan Originator to prequalify customers
· Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity
· Works with appraisers to obtain official appraisal
· Updates customers, real estate agents, and titles companies on the loan’s progress
· Coordinates and schedules loans closings
· Maintains Loan Officers’ databases of customer information
· Assists Loan Officers with marketing campaigns through mail, email, and internet
· Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer
Non-Essential Job Functions:
· Participates in and leads proactive team efforts to achieve departmental and company goals
· Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions
· Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
· Performs other duties as assigned
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